Creating a user

As an administrator, you can create new users in Drivetrain by following these steps:

1. Navigate to Settings

   Click on "Settings" on the left navigation panel in Drivetrain.

2. User management Select "Users" on the Settings page.

3. Add new user Click "Add user" button.

4. Enter user details Fill in user's first name, last name, and email address.

5. Save changes Click "Add user".

Once you create a user, they will receive an email from Drivetrain Admin containing a registration link. This email will guide them through setting up their password and completing their account profile.

For tenants with Single Sign-On (SSO) enabled, no separate registration mail is sent.

To facilitate the sign-up process, you may want to send the following instructions to new users:

• Check their Inbox (including the Spam folder) Encourage users to look for the registration email in their inbox and check their Spam folder.

• Click on the activation link Instruct them to click on the link provided in the email to initiate the activation process.

• Create a strong password Remind users to set a secure password that combines letters, numbers, and special characters.

• Contact support if needed Let users know they can reach out to the support team ([e-mail]) if they encounter any issues during activation.

By following these steps and providing clear instructions, you can ensure a smooth onboarding experience for new users.